Collector: Lisa Aiello Company: MJR Capital Services Inc Phone: 1 866 612 7045 ext 464

Recording 1)

0:45 the paperwork she does not understand explains proof of ownership explicitly … 
1:00 Lisa states she can get a letter from RBC simply take their word for it.
1:12 Admits she does not understand the concept of proof of ownership of the debt
4:22 he says the five major Banks in Canada do not sell debts!
Very inaccurate information
5:50 says he does not have an email!!
6:06 he says RBC asks them not to use emails why?  Make no sense…  he also says that RBC does not use email to send out statements
6:10 Private Lender asks what confirmation do they get from client?
6:47 he says he cant say for sure
8:47 after The Private Lender explains proof of ownership of the debt he says it like a foreign language
9:24 he implies his personal experience trumps Law
9:30 to 9:53 Spurts off inaccurate information
10:08 he says pay royal bank directly prove he does not understand the concept of proof of ownership of the debt
10:50 Private lender explains how easy the request is to fulfill
11:04 he again says just take their word for it with a letter
11:25 he says he does understand proof of ownership of the debt
11:45 Private lender says bank get paid twice
12:30 Private Lender mentions how simple it should be for the Bank to produce.

 

Recording2)

:28 The letter she is reffering to is the same letter she was reffering to in the last conversation what is she talking about re The Canadian Borrower and Private Lender did not send

:47 She again reffers to the fact she does not understand the concept of proof of ownership of the debt but says we shaould just take their word for it via a letter

1:21 she says she can get a letter stating we work for RBC

1:30 Private lender states what proof of ownership of the debt is

1:55 she gets rattled so puts the Private Lender on hold for approx 5 min (which we deleted)

2:03 Forwarded to Vice President

3:00 Admits he is aware debts are bought and sold

3:10 Private lender explains proof of ownership of the debt explicitly.

3:41 Vice president says implies Equifax Credit Report is proof who owns the debt

4:03 Vice president states he can get a letter from rbc take their word for it

4:20 a type of Bullying cant prove ownership so we will escalate action to collect

4:44 says unrealistic things Proof of ownership is unrealistic it is very simple

4:58 says we will carry on even though they can not prove they own the debt

5:15 he says they did not sell the debt then you should be able to prove it.

5:27 he says it will be not from a chartered accountant but he said they have many working for them.

6:00 wont be from accountant just take their word for it

6:07 he says RBC has never sold any debt!

6:15 further illustrates has no idea re proof of ownership

6:34 the Private Lender explains there letter wont be sufficient

7:10 he calls proof of ownership of the debt outlandish!

Recording3)

Recording4)

 

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